Company: Reputed Italian Restaurant
Location: Doha , Qatar
Job Type: Full-Time
We are looking for a confident and experienced Head Waitress to lead our front-of-house team and ensure an exceptional guest experience in a fine-dining setting.
Supervise and support service staff on the floor
Train and onboard new waitstaff
Greet and seat customers, ensuring warm and professional service
Manage reservations and table arrangements
Handle guest inquiries and complaints promptly
Work closely with kitchen and management to maintain smooth service flow
Ensure cleanliness and compliance with food service standards
Minimum 5 years of experience in a casual or fine-dining restaurant
Proven track record in customer service and team supervision
Must have a valid QID, NOC, and Food Handling Certificate
Good command of English; additional languages are a plus
Pleasant personality with a guest-first attitude
Strong leadership and communication skills
Knowledge of restaurant operations and POS systems
High level of professionalism and personal presentation
Conflict resolution and multitasking abilities